I can not even being to describe the distress this company has caused me as a landlord over the last month. I am the owner and landlord of a property. My property was vacated by the previous tenant on 10th January 2020. I had account number under my name whilst the property was vacant 10th Jan 2020 - 22nd June 2020 until my account was closed on 25th June 2020 and the final bill was paid by myself along with the updated gas and electric readings supplied and then the account closed with details supplied on the new tenant who went into the property on 22nd June 2020 and was then responsible for the payments and who has kindly provided me with proof of her account number. However there seems to have been two mistaken default accounts opened in my name during the period of June 2020 - September 2020 where I was not liable for the bills. I would like to state that at no point did I receive a letter, email, call to my home address or the landlord's address to state that these accounts were set up in my name again an error on your part. They only came to my attention when I checked my credit score which has been damaged significantly dropping from 999 to 483 due to your errors and having spoken to My Credit File they notified me that there is a Court Judgement of £393 in relation to Scottish Power Electric account and Adverse scottish power account reported against my name for Dual fuel account both which are in error all while my tenant has an account and is paying the bills for the property. I can not express the effect that this has had on my mental health and well being. I have had to take time off work for the stress caused and to try and sort this out and it has taken hours and a lot of backwards and forwards emails and calls and I have also seeked advice from Citizens Advice and have consulted a solicitor about damages. During this whole process I did not even know about the account being set up in my name and have not received a call, letter, email or anything to inform me of this, I don't even know how this is legal!! I have sent over 8 emails, tried calling on 10 different occasion amounting to over 10 hours and have opened two complaint references and scheduled in 3 separate calls with the complaints department who I was told would help me but who have never even been in touch even after I have waited 6 hours in total for them to call. It has effected my mental health so badly that I am having to take time off work and I cannot even explain the bad customer service that I have experienced during my time trying to sort an error which was the fault of Scottish Power. I am still trying to get these errors fixed and have been doing so for a month now without any succes and I will be seeking legal advice for the damages caused!