Incredibly overpriced tarrifs - also nonsensical payment expectations. I submittex a meter reading after being prompted once, only to be called up a couple of weeks later telling me they would be taking legal action if i didn't pay a bill. I asked them what bill this was asd i pay quarterly. It turns out, submitting a meter reading creates immediate expectation of payment, which is moronic and scummy. Additionally, their website is terrible, and they have thousands of people with no real accounts or ability to check tarrifs because they're not fully registered but the website literally doesn't generate password reset emails for them. Stay away if possible, the fact that this company is still operating is a disgrace to the nation.