Dreadful .. awful!!! Needed a replacement electric key and could not get through to anyone. Message saying lines were too busy and call back later. Then tried the online chat... was sent automated messages and then ignored. I have been without electricity for nearly a week. Also couldn't activate the online account. I even tried ringing at 09.00 and still got the message that lines are too busy .I have now moved to EDF who actually awnser the phone when you call them. Scottish power are AWFUL.
2 years ago
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