Had the worst experience with Scottish power in my life. They over charged me corsed me server mental health infact they even embrassed me by sending people to fit a metre because of my so called debt. After making a number of complaints and going higher that's when I recieved the best customer service altho this took some time they did in the end owe me money and i was greatful for finally getting to the bottom of there incompetence. I Would never recommend them because of how distressed they made me. However the top complaints staff seem to have much better customer service, Superb infact. But who wants to keep dealing with complaints team to get anything sorted correctly, So i left the company.