I was using Scottish power previously in an old property 1-2 years previous and had lots of issues, I was forced into having a prepayment meter as my direct debit was slightly in debt when I got the prepayment meter it was using atleast £20 a day on electric (1 bedroom apartment) when I moved from the property I had a refund of £800 back, I struggled for over a year to pay my gas and electric and went without at times as I couldn’t afford it but they owed me £800? Yesterday I had a call from ‘provider’ asking would I like a smart meter through Scottish power, I explained to them I’m no longer a customer of them, they said I should speak with them to make sure my account has been closed, they transferred me through, I have to say the first man I spoke to was very helpful in telling me my accounts were closed and he was unsure why I was receiving these calls he asked would I like a quote for switching back to them, I was curious as to there prices for energy so I agreed, he put me through to another man, he went through the quotes with me and compared to my current tariff, I have to agree the deal was much better than I currently use through my current provider, but. I explained I had previous issues with Scottish power, he went on to say there system has changed within the 12 months I hadn’t been with them? I then explained the refund I had whilst I struggled to pay for energy he then said that’s a good thing you got all the money back we didn’t have to do that 🤷🏼‍♀️ I then said could I have time to think about this quote and look at my current supplier he said no I could not I had to decide then, I explained I can’t be rushed into a financial decision as this was a fixed tariff as I’m not in a position to do so, he said that I was stupid for not wanting to save money? I said could I call back later in the day he then continued to say no I had to make a decision right now, I said I could not do so, he then said In a very aggressive tone you’ll now have to do this whole thing again and slammed the phone down on me? I assume that the sales team get commission on there sales but as a young woman I feel I don’t want to be pushed into a decision. Although I’d of considered changing back to Scottish power I think I made the right decision by not agreeing to the quote as there customer service are disrespectful and rude.