I have had nothing but problems with this company. Conflicting bills (despite providing metre readings and then later getting smart metre fitted) , constant bombardment of threatening letters and phone calls threatening legal action against me, failure to resolve issues when i phone them up, diabolic customer service, telling bare faced lies to ombudsman services which result in ombudsman being unwilling to resolve my complaint, charging me for my neighbours bills, quadrupalling my monthly bills etc.....etc........ The worst energy supplier in the UK bar none. Avoid with a barge poll