They are truly shocking and just seem to make things up for fun when you ring them .I was getting estimated bills despite having a smart meter one of which was 900 pounds for a two bedroom flat that I am rarely in.The meter has never worked yet they think its acceptable to fit a smart meter and still make me submit a reading once a month.Turns out they had me on Economy 7 all the time instead of dual fuel.I switched to octopus just to stop the stress
11 months ago
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