HAHAHAHAHA I just engaged in an app chat with Scottish Power asking why do my meter balances NEVER update on the app, showing the very exact same balance for months at a time. The guy said, oh yes there is a solution - I can manually input the meter balance into the app, & then after another 48hrs, that 2-day old balance would show on the app. I told him what a wonderful joke that was and instructed him that was exactly the information I needed to look for a new supplier immediately. Boost updated my app meter balances daily & texted me when either meter was below £3. I may even switch back!