I was told my account was in credit, the next day I received a telephone call chasing me for £25.03 after my account had been billed THAT day. The advisor was rude, patronising and did not listen to what I was trying to say. I am classed as a 'vulnerable' customer but that did not seem to make an iota of difference. Once I move house I will be leaving Scottish Power behind!
2 weeks ago
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