For six years tried to get Smart Meter installed. A while ago they told me they can't log into non existent meter. For final time today tried my online account 'chat' - they sent a link that doesn't work - verification email not received. Telephoned and they told me I have a Smart Meter installed and can't help! As I am first occupant in property I think I know if a meter has been installed? Trouble with this organisation since the very beginning. I DO NOT BELIEVE they are improving AT ALL!
3 weeks ago
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