I am paying for the boiler care plus plan and i have been left without heating and hot water for 2 weeks. Customer service useless, signposting from one person to the other, for 5days. Never called back and i every time i was calling saying that i was expecting a phonecall i had to say everything from the beginning. And still no help! In the end, i had to pay someone else to come and sort it out. Why was i paying almost £20 per month? For nothing!
7 years ago
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