18 months after leaving Scottish Power they say I owe money even after telling me twice verbally over the phone I dont owe anything. They even sent me an apology cheque of £100 to then start asking me again 6 months later that I need to pay.
Their departments dont talk to each other, they dont even update your information like address changes so have been bombarding my old addresses with bills.
I have had to request call data to prove my innocence as they say being told verbally that I dont owe anything by Scottish Power employees is meaningless??? They sent the links electronically but they only were accessible for 4 days which isn't helpful.
I dont believe anything they say and have no faith that they update my records, I've probably made 30 calls to them in the 18 months and got nowhere, it's so BAD THAT I SOMETIMES QUESTION MY SANITY.
Life lesson do not go anywhere near them EVER.
6 years ago
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