Trying to find out why they are not taking my direct debit,got this chap who could not find out why, told me I couldn't speak to a supervisor as they are not allowed, then told I haven't given them a meter reading so couldn't get a bill even though I just received a bill, this went on for about 30min him speaking to a supervisor then trying to relay the message back, I got so fed up i said I was going to get in touch with head office, i asked for his name again, the bloody bugger hung up on me.
6 years ago
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