Awful customer service and overpriced tarriffs. They tempted me with a fixed energy deal until Dec 2019 at £123.00 per month, I paid it once, and I have been paying £200 per month ever since! The biggest bug bear is they never told me they had upped my DD and I went overdrawn. They keep telling me I am using more energy but nothing has changed in my circumstances! The customer reps are rude and unhelpful, and you have to wait for a call back, you never directly get through on the phone. I change supplier regularly, and just like British Gas, I will never go near Scottish Power again once I am free of them. It is daylight robbery. Shame on you Scottish Power.