Awful customer service! Send a bill for a months usage for over £1000 when the previous month we were £300 in credit! They said something was wrong with the smart metre and promised a call back on Friday we my wife took the day off work because she wanted to sort it but they never called! Tried calling them but they aren't answering! Extremely frustrating especially as we have been customers of theirs for 3 years!!!
6 years ago
Scottish Power has a
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