Thieves increased my direct debit from £92 to £172 per month even though I was in credit and start of warm weather (April) where my average bill over previous 2 years from April to September was £30to £40per month. Refused to reduce so I cancelled direct debit as I was going to be many hundreds of £ in credit so they increased my unit charges. They, don't know what they are doing. I wouldn't recommend them
5 years ago
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