After changing my meters to pay as you go and sorting it all out..... 2 yrs later i apparently owe £407 so tried to take it out of my electric meter at £12 a week. I told them I live in a vulnerable household and I have no idea how this could happen especially when I pay as I use it. They don't care that just want the money. I was incredibly distressed on the phone and told him so..... it made no difference. YOU ARE NOT ALLOWED TO CAUSE DISRESS TO VULNERABLE PEOPLE!!!!!!!!!!!
5 years ago
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