The worst company I have dealt with by a country mile! Had new gas supply run into our property as our old oil boiler was uneconomical to repair. Scottish power arranged to install the gas meter on 23rd December.... no one turned up then again 13 January... no one turned up then again 20th January.... no one turned up. Had to rearrange heating engineers 3 times now and STILL NO GAS METER!!! The ombudsman are now involved and still awaiting the response from Scottish power.... absolutely shocking. We have 2 young children and have had no heating for over 4 months in total now. I now just do not know what to do :-(