There is not enough time or space to explain the endless errors I am still enduring with Scottish Power. The bare details are that I bought a flat in October last year and inherited their service (if you can call it that). Was told to pay £45 a month for fuel (single occupancy/one bedroom) and paid by direct debit. 3 months later they presented me a bill for an additional £670. More than they advised they would charge for a year! Since then endless contact with people saying they had sorted my complaint, but then another email pops up demanding, with threats, other varying amounts of money. I yesterday paid £345 (more than the agreed amended cost by the Complaints department) to only receive another threat demanding more money from me today! I have never endured such a badly run company. Too many departments that don't talk to each other and no one knows what they should be doing. It is a disgrace and this whole matter rumbles on, without resolution. I am composing my letter to Offgem right now. Do not use Scottish Power if you value your sanity!