What went right!, nothing. Got my name as OSTIN, instead of AUSTIN. Got my bank details wrong, took ages to sort out. Are charging me nearly £170 pm instead of £112 as quoted. This is a quote from Which about Scottish Power. “ Scottish Power came joint-33rd out of 35 British energy companies, as rated by 7,355 members of the public in the annual Which? customer survey. Open the link, they come in 33 place out of 35 top U.K. Providers. Surprised they are as high as that! Read more: https://www.which.co.uk/reviews/energy-companies/article/energy-company-reviews/scottish-power - Which?