We had a terrible experience with SP and its customers “service”. After moving out of our flat they owed us a refund of 250GBP. They would only send a cheque to the flat we had no access to anymore. We had moved back to NL but still had a UK bank account. We contacted them via phone and in writing multiple times to have SP make a bank transfer without success. Customer service was highly incompetent and at times rude. SP kept the money.
4 years ago
Scottish Power has a
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