After placing an order for ties and rose pins intended for a family memorial gathering, I was pleasantly surprised to receive a heartfelt email from Anna. She took the initiative to inquire about the specific date of our event, demonstrating a level of customer care that truly stood out. Anna went above and beyond to expedite the order, ensuring the timely arrival of the items. Today, as we gather for our Celebration of Life, I'm immensely grateful to have received the products well in advance. Thanks to this thoughtful assistance, our family memorial became an even more memorable and meaningful occasion. Thank you for your exceptional service and attention to detail.