Only 1 star as I can't leave a review with 0 stars. I placed my order on the 26th NOVEMBER. Been in touch AGAIN about non delivery of the item which was supposed to be delivered on the 3rd December for a Christmas present. Can't cancel my order or get a refund while order is being processed. Advised to allow more time and refuse delivery WHEN it arrives and they will refund when it is returned. So frustrating. Absolutely shocking service and no telephone number to speak to anybody. Sort it out scotts...... You've lost a previously loyal customer