Ordered a sack truck to be delivered by the end of the week. Parcel Force managed to direct it to the wrong depot twice and so there was no chance of delivery when I needed it. Screwfix customer service were brilliant. The young lady not only organised a replacement for me to pick up from a local branch, but made sure there was someone in the branch who would carry it out to the car as we are continuing to isolate as my wife is very vulnerable. She could not have done better and even made sure I got a refund for the delivery charge. THANK YOU SCREWFIX.
4 years ago
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