Useless!!! My partner and i ordered 6 led bulbs which were not in stock but were delivered to the store today. Total was under £17 and she is unavailable to collect the items today so i have have the receipt and intended to go and pick up the items but i am unable to do so without the card that was used to make payment. TOTAL inconvenience and will not be using Screwfix ever again... Contacted them on Twitter to cancel the order and the response takes ages. I would recommend to avoid screwfix and go elsewhere such as tool station. Shame really that the person who founded screwfix then sold it now owns and runs tool station, must have known the staff and procedures were a mess!