Today at at approx 16:10 I ordered a fan it wasn't the one I was looking for but as it was indcated that it there was 5 in stock and available for collection I placed my order and received confirmation of order, so I thought my search for a fan had ended. So imagine my disappointment when I arrive to collect my fan after traveling som distance only yo be told that there were no fans in stock due to stock error and then to be told the my refund would take 48 hours. This is one of the worst customer experiences I have ever received so much so that I believe it only fair that I share this for the good of others