Just tried to return an item I bought from Screwfix. Admittedly it was over the 30 day period, however, it was in top condition and these things don't really go off, do they. I wasn't looking for a refund, just an exchange, however, both the Lady at the till and the manager were unable to help. I suppose it is not their fault this is company policy, however, as a regular customer I would have expected more. I guess I will be giving the competition more business in future...
7 years ago
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