I ordered 3 radiators from screwfix. They told me that 2 of them were available straight away and the 3rd would take 5 days.
I asked if they could all be delivered in 1 drop as I am not living at the address yet. I was told that this was fine.
I asked the member of staff serving me to write the delivery date down for me - he did - Mon 4th Feb 10am.
So there I am waiting at the house om the given date and time. At around 10:30am I called screwfix to ask where my delivery was.
I was told that 2 had been taken to a post office after a delivery attempt on 1st Feb! They had sent a txt but had the wrong phone number for me.
The other radiator I am still waiting for and was told that I would be contacted about the delivery.
I am having the heating fitted today 5th so I had to drive to the post office and carry 2 radiators though town to my car in the car park. And the other radiator is still missing.
This has caused so much stress and unnessary inconvenience.
6 years ago
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