Ordered a sofa in September 2020 and paid it in full ( Big Mistake). Delivery was due around 8th January but got a text on 7th postponing this date to earliest delivery 28th February. Contacted customer service by email (the only way available) to ask for refund. Should have had a reply within 5 days. I am still waitng for an acknowledgement over 3 weeks later. This company does not care about its customers.
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