If I could give q quarter star I would....how you think it acceptable to take money from a young family and fail to turn up with carpets, or to even contact the family....the family has 2 very young kids. Who can't get into their own bedrooms as everything was moved to get carpets fitted on a set date, which you fail to turn up to and yet again fail to make contact to let anyone know..WOULD NEVER BUY ANYTHING FROM THOS COMPANY...DEFINITELY NO CUSTOMER SERVICE....WOULD YOU LEAVE YOUR KIDS WITH NO CARPETS....ABSOLUTELY DISGUSTING....WE ALL KNOW WHY YOU DIDN'T SIGN UO WITH OMNIBUSMAN NOW