The worst company ever. Sofa came with threads hanging off and Within a month my sofa looked awful despite following the care advice. I was told ‘it doesn’t matter how bad your sofa looks, it’s not classed as a fault’. Customer service is shocking. They came out on the 4th time I asked someone to inspect the sofa after I contacted the finance company and said everything was fine. Inspector said he’s third party and they decide, not him.
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