Absolutely awful service. I cannot advise enough not to purchase carpet through SCS. We placed an order in store and we explained we were moving to a new house. The Sales Exec advised us to place an order straight away based on floor plans as there was a delay in carpet production. He also offered us a discount if we did the deal there and then. 6 months later our carpet arrives and all the sizing is wrong. Instead of handling my complaint with an ounce of customer service, I was told I made the order at my own rush based on floor plans and wished me luck in raising this complaint any further. I now have £1,000s worth of carpets that do not fit and have joins because we cannot afford to buy it again. They are the worst company I have ever had the misfortune of dealing with and would recommend going anywhere but SCS.