Absolutely shocking!!!
I spend over £5k just so they can tell lies about my delivery date.
I want the item, but I need to dispose my old sofa which takes time to arrange.
My delivery date was delayed, then moved forwards, then we arranged for a future date, then they said its here so you cant change date, then they said they nothing is confirmed but will update me once confirmed, then I get a text saying its coming tomorrow!!! That leaves me no time at all to call anyone to collect old sofa!!!
I already pre-empted all of this, but no they had to make life difficult for me!!!
Sort your communication out and logistics! Its terrible!