I am absolutely disgusted with the way this company runs. And the qaulity of there goods. We got sent a suite which was damaged in transit. So was stuck with it until new suite was ordered. Then the replacement came. What a bag of poo it is. Trying to stay polite. Stitching all wrong and crooked. Material all loose and baggy. Insufficient stuffing. Poor qaulity material. This is an inferior replacement to an identical suite that was returned. Upholster came out. And agreed. Structurally was sound. But material wasn't stretched. Stuffing insufficient. Stitching not smoth etc etc. So we waiting for scs. One week. Nothing. So I rung and emailed. Would deal with it as a matter of urgency. There technician was reading the report. 2 weeks later nothing. So i ring again. Only to be told . Yeah we made a decision. Forgot to tell you. We not doing anything. The suite is adequate. Go away. No point appealing we won't change our mind. Absolutely shocking company. I will never return. And encourage everyone else to avoid these cowboys.