Appalled by lack of service throughout - 29/6/2016 ordered 4 seater curved power recliner + 3 seater manual recliner (Ralph) from Harlow SCS Store. Salesman stated the 4 seater sofa we were sitting on in store (curved) was the only 4 x seater available in range when we questioned the order form didn't state 'curved'. When order arrived 18/9/16 (after delivery delayed due to SCS error) a 4 seater straight sofa was delivered. We went straight to the store to be challenged by another salesman who stated we should have checked there was no straight 4 seater in range rather than taking original salesman's word for it! Eventually original salesman admitted fault & curved sofa was ordered. Again another delivery delay but SCS did try to take old (wrong) sofa 4 x days before delivery of new which we disputed. Eventually correct sofas delivered after a great deal of stress/delay and absolute anguish!!! NEVER ORDER FROM SCS unless you are in for a fight!!! To top the lot we have been told within terms & conditions it states SCS never offer any form of compensation... AWFUL COMPANY!!!!!