Sofa was ordered in January and arrived over 2 months late and when the sofa has arrived it is faulty (seams where they shouldn’t be and two different colour fabrics used). I contacted scs and when I eventually got through they said they would send someone out. Another few weeks later they visited and agreed it was faulty but then went away and decided to only authorise one of the two repairs. I’ve been quoted another month for parts to arrive so I’m now 5 months from ordering with a faulty sofa. I’ve tried many more times to contact scs since to request a replacement or refund with no response. I received them on Trustpilot and they responded saying I had received the replacement part and when I looked it had been sent to an address over 100 miles away and then I got an email to say they’d sent the part again which would take 5 weeks to come. No response or explanation again. Honestly please don’t put yourself through purchasing with this company