Disappointed with SCS and Their So-Called “Italian Handmade” Quality We recently purchased two 3-seater leather sofas from SCS after being sold the dream about their "exceptional quality" and being "handmade in Italy." Unfortunately, our experience has been anything but premium. One sofa is fine and reflects the quality we were promised. The other, however, looks like it came from a completely different manufacturer. The stitching is poor, and it’s clear there was an incorrect incision that they’ve tried to fix — but badly. We raised our concerns with SCS, and they sent out Emmiera (the insurance company). The technician admitted the stitching was clearly corrected and not how it should be, but still said there's “nothing they can do” because the stitching is technically still strong. His solution? A quick touch-up and no further action. We expected consistency and quality, especially at the price and after all the sales talk. Instead, we’ve ended up with two mismatched sofas and no proper resolution. If you’re thinking of buying a sofa from SCS based on promises of quality and craftsmanship — especially anything "handmade in Italy" — think again. Make sure you inspect everything thoroughly and don’t just take the sales pitch at face value.