Was very good but then ...... Very good, really pleased. Happy customer is what I would have said up until today. I got a phone call "we have given you the wrong sofa" a week later after it was delivered so it's now second hand. I have two young children and three cats who is going to want this sofa now? If I wasn't stressed enough after just moving house I have just had to have open knee surgery to remove a tumour from my knee all in a week and now this. Thank you so much SCS just what I needed. I was then told they had to deliver me my sofa, now because I have only just come out of hospital I have appointments so when I said I had a time slot on the day they wanted to swap over the sofas they started to moan that it was slightly inconvenient. Oh I'm so sorry. Delivery was late I missed a hospital appointment, because when they did deliver my sofa it was in such bad condition even the driver refused to leave it. Now today nearly two weeks after first delivery I have another phone call. I explain the sofa they tried to give me to replace the one they first delivered was in such bad condition it looked like it had just come out of a skip. I was then asked to send an email of the pictures and she would get straight back to me which I did. Did she get back to me did she heck. I'm so stressed out oh and not one apology. SCS have made my life hell avoid like the plague.