Had a terrible experience with SCS. We bought a L-A-Z-YBOY corner sofa. After 3 days of sitting on this sofa myself, my husband plus our adult children and other family members found the sofa VERY uncomfortable. SCS sent a technician (FIRA) to inspect the sofa. All he did was check the frame for any damage, which we knew there was none. He said that comfort didn't come into it. We have tried fighting for our rights for over a year, including trying to contact L-A-Z-Y BOy, which is impossible. Nobody wanted to know and so we are left with a very expensive RUBBISH corner sofa. AVOID SCS at all costs. DISGUSTING customer service.