I have had out leather sofa for 8months now and after 5-6months noticed the leather peeling away on two of the seats. We then reported this to them and they sent a technician to have a look. When he came he agreed with us and said this was substandard and they would sort it. Then we had an emeil to say the technician has concluded this was not down to a manufacturing issue is was because it hadn't been cleaned properly which isn't try's at all. Shocking customer service and a shocking company after reading all these terrible reviews.
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