Where do I start?, appalling customer service, nobody will offer any help when things go wrong, my problem was with carpets, Ipswich store tell me the issue I had should be sorted by the fitters, the fitters tell me that it is a store issue, customer services were worst of all, put the phone down on me when due to total exasperation I raised my voice a little. If only I could make sure that nobody buys anything from this store ever.