Liverpool SCS full of sharp practices, underhanded sales tactic on an 80 year old, who ended up with a settee she did not want. When asking for them to take it back they told her it is now 2nd hand and she'd have to pay 359 for sending it back.
Upon complaining by letter, you soon realise that these salesmen will go to the lowest depths to gain a sale. Where are the Kray Twins when you need them.