Picked a carpet at Durham store , but because there were 2 different patterns we were delivered the wrong pattern , same colour . We only noticed as the fitters were finishing the lounge . Went straight back to the shop , they never had any samples of the carpet . We had to go to Sunderland store take photos of the 2 different patterns , go back to Durham .Got offered a replacement or £54 compensation. Got home got on the phone to customer service. Ended up keeping the carpet as they increased there offer to £150. Sorted Got back home , what a mess the carpet is , creases , ripples humps and bumps in every room .Told off the fitters to wait 2 weeks they would restreatch it , Got a garage full of furniture sleeping on the floor . Impossible to get them to come out . Never ever use SCS or the fitters again .