If i could give 0 I would im a normal man who works hard on poor wages , me and my wife after many years struggling wanted to do our house up .we had it plastered and painted Mrs was happy now we wanted new carpets throughout and a new suite , we went to scs Preston branch we picked carpets and a new suite called endurance .when suite came first it was faulty with scratch 6 inch long and all feet scratched and dinted , we rang scs they said it would take 26 weeks before replacement could come , in meantime carpets upstairs came 2 fitters came rough looking swearing I said please watch walls and paintwork just been done , first one ran upstairs with bag of underlay he stumbled hand print all over wall , he marked every bedroom , but that's not the best he laid carpet with a hole in it the size of a egg , second bedroom had marks all over it , I rang scs they said they will replace it , severally weeks later wnd carpet arrived fitter nice man said he wouldn't lay it as faulty , we have waited for 26 weeks 2nd suite arrived faulty feet again and arm cut 3 inches short , I've just rang scs Preston and Mike buckley senior manager to get this rubbish out of my house I want money back in meantime Mrs has been crying upset I've had several days of work waiting for these people to call out , we sat here now with floorboards and nowhere to sit so xmas ruined please please please don't give these cowboys your hard earned money hope this is helpful