Scs replaced my carpet due to poor fitting they sorted the problem out for us, we had a bit of a delay due to re mesuring of the carpet and getting the new one ordered but the fitters came today. I couldn't find a join anywhere I looked for faults but couldn't see any the fitters did advise me that the treads were not put on correctly the last time and if I have any further issues to contact Scs they have done a brill job