The worst customer service I have ever dealt with in my life, I was lied to about timescales in order to get a sale, I called to cancel and get refund when I found out delivery and fitting of my flooring would take longer than advised to then be told they would make it urgent and get delivered sooner. This did not happen. I called so many times I can’t count to be told I’d get a call back and I never did. Once I finally got it delivered and fitted the scotia was the wrong colour, again waiting a very long time and numerous phone calls, to then be delivered the same wrong colour scotia. Again waited a very long time for a resolution to be given no resolution at all just a refund for the scotia. I now have an unfinished floor, gaps all around the edge and nearly £1000 worse off. Angry is not even the word! NEVER use SCS in Bradford, I definitely will not be making this mistake again. At the moment I’m following a complaints procedure to try and get some sort of compensation or resolution.