SCS is the worst company ever I had to deal with, its a complete nightmare. More than 2 months after we signed for their carpets for our house. It is literally impossible to get through to them except for one person in the staples corner store who answers occasionally. No date set up for the fitters for good month and finally when they did gave us a date, no one turned up. When called back we were given another date and so on have been given one or the other excuse. Someone was going to fit our carpet this week and when we contacted him to confirm everything is good for this Saturday, we got told that the carpets are damaged and he can’t fit them. I am absolutely gutted and no words to explain how frustrating this whole experience has been. No one from the store has contacted us to say that they won’t be fitting in again this Saturday and that the carpets are damaged. We only found out because we rang the fitter . DO NOT BOTHER WITH SCS. Waiting for the store to open in the morning and find our what they have to say. We want to cancel our order and get full refund asap