went into the Leicester branch and wanted a grey carpet the one I chose was grey but the sales adviser said they had changed the name of it to kingfisher I was shown a photo on his tablet and it was grey I did not get a sample but trusted the adviser and placed the order but when it arrived and 2 rooms where fitted I went up stairs to vac the bedrooms before they laid the other bedrooms and OMG it was blue not grey so I stopped the fitters and rang the store but they will not help so I went to the head office and I a waiting for a phone call. The adviser has now admitted he did know the colour of the carpet but he isn't prepared to do anything