Absolutely fuming! Ordered sofa and footstool last month and was offered last Friday as delivery date, which I turned down as I was away and they offered today as an alternative. No sofa arrives...and not even a courtesy message or call to say it won't be coming! Paperwork shows it will be coming! I've taken day off work...cleared the space for it...and sat waiting all day!! Customer services said it's an 'estimated delivery date'... What?! How can you expect people to sit in for several days just in case it arrives that day?!... When the invoice says today's date? Prehaps I should have 'estimated' when I will pay for the sofa?!... Customer service is supposedly getting the store to call me...I'm still waiting!!