Delivery guys very pleasant , However after a couple of months of having my Endurance sofa , received a letter from SCS saying there was a fault on this model . Appointment made for upholsterer to come and fix fault , which he did , after taking sofa to bits and removing two bent steel rods out of seat cushions . The cushions are solid and uncomfortable , it's like sitting on a wall , have constant back and neck pain if sitting on sofa for any length of time . I wish i had gone elsewhere now , Would not recommend the Endurance Range at all , Cheap , solid foam used in cushions . Will now have to save to buy a replacement from elswhere .